If your Mac OS laptop saying that your printer is offline but the printer is working fine, then it can cause you different errors. Have a look at the issues you can face;
- You cannot print anything from the laptop.
- Printer screen will say offline again and again.
- Printer screen will say printer not working.
- Printer not printing content on paper.
The reason of this ‘Mac says printer is offline but it isn’t’ problem can be error caused between the computer and printer connection. The other reason is cable is not connected to the printer correctly.
Solutions to Mac Says Printer is Offline But It isn’t
Check All Cable Connections
You should make sure that the cable connection between the computer and printer, which should be LAN cable. Make sure it is connected to the router LAN port and is not damaged. If it is damaged then change or replace the cable straight away.
Check Printer Connected to WiFi
One of the issues, which can cause ‘MAC says printer is offline but it isn’t’ is printer not connecting to WiFi. So, make sure that the router is connected to the printer and computer with the help of the LAN cable or wirelessly through WPS. If it is not, then you can change the place of the router or printer to an optimal location.
Remove Pending Prints
The same problem can trouble if too many prints are pending and printer can’t load the current task. To resolve the issue, you must remove all the pending print tasks using the screen on the printer.
Remove and Install Printer Again
If all the troubleshooting tips and solutions are not working and your printer in error state till now, then you should remove the printer setup and install (setup) it again. Start the printer> tap on the printer screen> select the RESET option> tap on Remove device> the printer will reset and then you have to set it up again.
Remove Printer Drivers
Still the ‘Mac says printer is offline but it isn’t’ issue is occurring, and then you must remove the printer Drivers which you can do from the computer screen. Then, reinstall them straight away.
- Type the CMD in the search of the Windows.
- Run the printui /s /t2 (with the spaces), which will open the print server properties window.
- Here, you can remove the printer drivers and packages.
Your printer will show you online now for sure, and we hope the problem has been solved.
The Conclusion
Here, we have added issues and reason of Mac says printer is offline but it isn’t. You have also read and learned about how to solve the issue with the help of some solutions and troubleshooting tips.